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Home/Privacy Policy
Privacy & data

Privacy Policy

How we collect, use, protect, and retain information when you use our marketplace.

Last updatedJanuary 2025Data policy
On this page01 Who we are02 Information collected03 How we use it04 Information sharing05 Data retention06 Cookies07 Your rights08 Security09 Changes
01

Who We Are

PrintingMaterials.online is operated from Dubai, United Arab Emirates. We are the data controller for personal information collected through this website. If you have privacy questions, contact us.

02

Information We Collect

We collect information you give us directly—such as your name, email address, phone number, and delivery address—when you register, place an order, or contact us. We also collect technical data automatically, including your IP address, browser type, and pages visited, to operate and improve the platform.

03

How We Use Your Information

We use your information to process and fulfil orders, send you order and delivery updates, respond to your enquiries, prevent fraud and abuse, and improve the platform. We do not sell your personal data to third parties.

04

Sharing Your Information

We share only the information necessary to fulfil your order—for example, your delivery address with our logistics partners. Supplier identities are kept separate from buyer-facing communications. We do not share your data for third-party marketing.

05

Data Retention

We keep your account data for as long as your account is active. Order records are retained for seven years to meet our legal and tax obligations. You may request deletion of your account at any time by contacting us; we will honour such requests subject to our legal retention obligations.

06

Cookies

We use session cookies to keep you logged in and to maintain your shopping cart. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but some parts of the site may not work correctly without them.

07

Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, please contact us and we will respond within 30 days.

08

Security

We use industry-standard measures to protect your data, including encrypted HTTPS connections and restricted internal access. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

09

Changes to This Policy

We may update this policy as the platform evolves. We will notify registered users of material changes by email. Continued use of the platform after changes are posted indicates your acceptance.

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